Amtrak has dedicated phone lines for both group travel as well as package vacations, where specialists are able to assist in these more complex travel plans.While most issues that affect Amtrak passengers and trains can be resolved over the phone, there may be some instances in which a phone representative will not be able to resolve an issue completely.One example of this is putting your Amtrak reservation "on hold." Preferably on May...Sharing is what powers GetHuman's free customer service contact information and tools. They employ 9,311 people according to customers in the know.GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. All bathrooms locked except for 1 that was backed up. To Chicago or detroitWell I booked my ticket yesterday and am on the train today. 24 hours two out of four cars ran out of water you couldn't use the restrooms .when. However, this option is not available for all fares. I am very thankful for the wonderful Amtrak Employees I have met as a frequent traveler, especially Mr. Kyle Potts. He was rude and displayed a state of hysteria each time. All Amtrak Contact Information. Other issues include questions about schedules, delays and other issues with trips that are already in progress.Many people don't realize that Amtrak sells vacation packages and a customer service representative may be able to assist in booking these packages. I got on the train in Fredericksburg, VA. Average. Customer Service Jobs in Philadelphia. The list goes on.Please vary this menu. Might it be...I need to information so I can get on the train tomorrow morning at * o’clock can you p...My husband has never been on a train, I have once. The next best way to talk to their customer support team, according to other Amtrak customers, is by calling their 800-872-7245 phone number for their Purchasing department. The phone number I dug up on the internet turns out to not be a regular customer service number, rather a rewards number, but I was taken care of anyway, which is much more than I can say for their POS website.Amtrak very dirty, looks and smells like the getto Change name to AMTRASHWorst time ever,had to call 911 while on train from Cleveland ohio to sea washington was attack while sleeping by a drunk because I and man in back of me would not help her fine her bags Amtrak will not give up name of her , but was taking off train by St could MN police.Call Amtrak today and they act like I was not even on this train, this woman also pull the emg line and stop train and nothing was done. Your customer service representative can help you find a fare that is eligible for this payment option.If you hang up the phone after talking with an Amtrak customer service representative and feel that your situation was not understood or that your problem is not yet resolved, don't fret. Aug 11 got on in Chicago. Customer service employees at Amtrak are responsible for creating a welcoming atmosphere for our passengers that results in exceeding our customers’ expectations. My 10 year od granddau was there and cry to make her stop what a 1st time train ride for her Sorry I ever took her on train. Easy . We would like to take a train ride...I have made it half way through making reservations but at the point to enter card info...MAKE A BOOKING FOR THIS WEDNESDAY LEAVING FROM NYP ON ***** AND DEPARTING ***** I NEED...I booked tickets for my family members in NYC coming to Rocky Mount NC but I forgot to...On your more real Road in Jackson by the gas tanks there is a railcar sitting by the ov...I'm having trouble with booking my Amtrak ticket on Amtrak. I would like to know what the policy for small dogs 12 lbs Would be from NC to VermontWhen are you going to change the menu on long distance travel?.it is the same for years now, breakfast, lunch, etc.The same cheee sandwich , chicken fingers. What cover up. Please keep sharing your experiences so we can continue to improve this free resource.In short, the two companies are not related. The Amtrak call center that you call into has employees from Pennsylvania and is open 24 hours, 7 days according to customers. Amtrak provides customer service by email and also by phone. I think that I am more upset because it was mandatory. She should be commended for a great service well done.

With our free tools, you can check out the current wait time for Amtrak and use our Have Them Call Me Instead tool. There are 8 ways to reach Amtrak across 4 communication modes: phone, email, web, twitter.

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